Privacy Policy

Introduction

Retirement Impact, LLC ("Retirement Impact," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website at retirementimpact.com (the "Site") or interact with our services.

Investment advisory services are offered through Global Retirement Partners, LLC, dba Retirement Impact, an SEC registered investment advisor. This Privacy Policy applies to information collected through the Site and does not apply to information collected offline or through other means.

Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

• Submit a contact form (first name, last name, email address, phone number, company name, company size, and message)
• Sign up to download our lead magnet resources such as the 401(k) Fiduciary Health Check (first name, email address, company name, and company size)
• Request to speak with someone through the 401(k) Plan Assistant widget — the interactive Q&A tool on our homepage. If you click a "Contact" or "Ask a Question" prompt within the assistant, you may be asked to provide your first name, last name, email address, phone number, company name, and a description of your question. This information is stored in our database and may be synchronized with HubSpot.
• Communicate with us via email or phone

Information Collected Automatically

When you visit our Site, we may automatically collect certain information, including:

• Device and browser information: IP address, browser type, operating system, device type, and screen resolution
• Usage data: Pages visited, time spent on pages, referring URLs, and click activity
• Cookies and similar technologies: We use cookies and similar tracking technologies to enhance your experience and analyze site traffic

Third-Party Analytics and Tracking

We use the following third-party services that may collect information about your use of our Site:

• Google Analytics (GA4): We use Google Analytics to understand how visitors interact with our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to visiting. Google's ability to use and share information collected by Google Analytics is restricted by the Google Privacy Policy.
• Apollo.io: We use Apollo's visitor intelligence technology to identify companies visiting our Site for business development purposes. This service may collect IP addresses and associate them with publicly available business information.
• Databuddy: We use the Databuddy analytics SDK to collect aggregated usage data to improve our Site's performance and user experience.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the information or services you request
• To deliver lead magnet resources you have requested
• To manage and maintain our customer relationship management (CRM) system through HubSpot
• To analyze Site usage and improve our content, functionality, and user experience
• To communicate with you about our services, including follow-up communications related to your inquiry
• To comply with legal obligations and protect our rights

CRM and Data Storage

Contact information submitted through our forms is stored in our secure database and may be synchronized with HubSpot, our customer relationship management platform, to facilitate communication and follow-up. HubSpot's privacy practices are governed by the HubSpot Privacy Policy.

Third-Party AI Chatbot

Our Site includes a link to a third-party AI chatbot powered by OpenAI (ChatGPT). When you choose to use this feature, you are leaving our Site and interacting with a third-party platform subject to OpenAI's Privacy Policy. We do not control, monitor, or have access to the data you share with the chatbot. The AI chatbot does not provide investment advice, and its responses are not reviewed or endorsed by Retirement Impact.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activity on our Site. Cookies are small data files placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some features of our Site.

Types of cookies we use:

• Essential cookies: Required for the Site to function properly
• Analytics cookies: Help us understand how visitors interact with the Site (Google Analytics, Databuddy)
• Marketing cookies: Used to identify visitors for business development purposes (Apollo)

Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party service providers who assist us in operating the Site, conducting our business, or servicing you (e.g., HubSpot for CRM, hosting providers)
• Legal requirements: When required by law, regulation, legal process, or governmental request
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets
• Protection of rights: To protect and defend the rights, property, or safety of Retirement Impact, our clients, or others

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Contact form submissions and lead magnet signups are retained in our database and CRM until you request their deletion.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to opt out of marketing communications
• The right to opt out of the sale or sharing of personal information (we do not sell personal information)

To exercise any of these rights, please contact us at info@retirementimpact.com.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information as defined by the CCPA/CPRA. To make a request under California law, please contact us at info@retirementimpact.com.

Children's Privacy

Our Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information promptly.

Links to Third-Party Sites

Our Site may contain links to third-party websites, including but not limited to OpenAI (ChatGPT), Microsoft Bookings, LinkedIn, and the SEC's IAPD website. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. We will post the updated Privacy Policy on this page and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: